Dementia Friendly Indianapolis
Dementia Friendly Indianapolis
A website that fosters a community around dementia within Indianapolis
A website that fosters a community around dementia within Indianapolis
Group: 3 Members
My Role: UX Researcher & Prototype Designer
Timeline: September - December 2024
Group: 3 Members
My Role: UX Researcher & Prototype Designer
Timeline: September - December 2024
Context
Context
Dementia Friendly Indianapolis is an organization committed to raising awareness about dementia, supporting those living with it, and their care partners. They did not have a dedicated website for their community, so our team worked with them to design, iterate, and develop a fully functional online space for their purposes.
Dementia Friendly Indianapolis is an organization committed to raising awareness about dementia, supporting those living with it, and their care partners. They did not have a dedicated website for their community, so our team worked with them to design, iterate, and develop a fully functional online space for their purposes.
Objective
Objective
Design and develop an online website for the client's needs, including the ability to register for events, become educated, and view various resources.
Design and develop an online website for the client's needs, including the ability to register for events, become educated, and view various resources.
Create a usable, efficient, and accessible interface for their users. Including those who may be affected by dementia or have visual impairments.
Create a usable, efficient, and accessible interface for their users. Including those who may be affected by dementia or have visual impairments.
How we got started
How we got started
Meetings + Wireframes
Meetings + Wireframes
The client gave us a list of pages required for their website, and provided us with text, images, color palettes, and other assets to use. The pages they needed to be created included:
The client gave us a list of pages required for their website, and provided us with text, images, color palettes, and other assets to use. The pages they needed to be created included:
Home
About
Events
Resources
Education
Contact
Once we got these requirements out of the way, we started on the low-fidelity prototypes within Figma.
Once we got these requirements out of the way, we started on the low-fidelity prototypes within Figma.
Accessibility!
Accessibility!
Testing
Testing
An important step our team needed to complete was user testing. Since we were working with users with dementia, as well as the elderly, we had to ensure that our product was accessible to everyone using it.
We did this through a basic usability test on our low-fi prototype where the users were presented with the site and asked to perform certain tasks. A total of 10 users were tested in this study.
An important step our team needed to complete was user testing. Since we were working with users with dementia, as well as the elderly, we had to ensure that our product was accessible to everyone using it.
We did this through a basic usability test on our low-fi prototype where the users were presented with the site and asked to perform certain tasks. A total of 10 users were tested in this study.
Where's the context?
Where's the context?
After conducting our 10 usability tests with various users, including those with dementia, we created an affinity diagram based on our main findings. These were grouped into sections based on the pages the pain points related to. The main issues with our design were:
After conducting our 10 usability tests with various users, including those with dementia, we created an affinity diagram based on our main findings. These were grouped into sections based on the pages the pain points related to. The main issues with our design were:
Lack of upfront information
No contact info for events
No resource categorization
Unclear purpose of education page
Updating the solution
Updating the solution
After receiving feedback, it was clear that we needed to add more contextual information and ensure that the users could understand the site's purpose.
We started updating the design with these points in mind, and created a high-fidelity prototype. The final product included these pages and essential tasks:
After receiving feedback, it was clear that we needed to add more contextual information and ensure that the users could understand the site's purpose.
We started updating the design with these points in mind, and created a high-fidelity prototype. The final product included these pages and essential tasks:
Home Page
Mission Statement
Upcoming Events
Action Team & Org Info
Community Events
Contact & Liaison Info
Events
Event List
Filters
Search Function
Registration
Event & Organizer Info
Resources
Links to Outside Information
Links to Outside Information
Info Categories
Living With a Diagnosis
Care Partners
Professionals/Community Members
Professionals/Community Members
Education
Dementia Friends Info
Dementia Friendly Business Training
Dementia Friendly Business Training
Dementia Friendly Business List
Dementia Friendly Business List
Events
Quick Links In-Site
Social Media Links
Organization Description
Address
Logos
Through these designs, I maintained simplicity and readability by using large text sizes and high-contrast elements, especially as the main user base consists of older individuals, as it assists them in reading words and differentiating portions of the site.
I also used navigation buttons in order to keep scrolling to a minimum, like on the main nav bar, the home page mission statement, and dementia education page.
The events page was created to help users find various activities around their community, so I added filters and search features to make it easier to locate this information as it pertains to each user. Contact and organizer info was also added in to give the user a form of contact if they had any questions.
Through these designs, I maintained simplicity and readability by using large text sizes and high-contrast elements, especially as the main user base consists of older individuals, as it assists them in reading words and differentiating portions of the site.
I also used navigation buttons in order to keep scrolling to a minimum, like on the main nav bar, the home page mission statement, and dementia education page.
The events page was created to help users find various activities around their community, so I added filters and search features to make it easier to locate this information as it pertains to each user. Contact and organizer info was also added in to give the user a form of contact if they had any questions.
Thoughts & outcomes
Thoughts & outcomes
Once our prototype was completed, our team member in charge of development pushed the site through online for all of Dementia Friendly Indianapolis's community members to use.
It is now live and can be used to register for their events, find resources about dementia, and much more:
Once our prototype was completed, our team member in charge of development pushed the site through online for all of Dementia Friendly Indianapolis's community members to use.
It is now live and can be used to register for their events, find resources about dementia, and much more:
View Site
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